← Communication products

NOTIVA / WHATSAPP MARKETING

Turn WhatsApp into a campaign channel your team can manage.

Create targeted WhatsApp campaigns, communicate using approved message templates and track delivery from the same workspace your team uses for customer communication.

  • Targeted campaigns
  • Message templates
  • Audience segmentation
  • Delivery visibility

01 / WHATSAPP MARKETING

Reach customers through a channel they already use every day.

Build structured WhatsApp communication around customer segments, reusable templates and campaign delivery without managing the channel in isolation.

01CAMPAIGNS

Create targeted campaigns.

Choose the audience you want to reach, prepare your message and schedule communication from a structured campaign workflow.

02TEMPLATES

Work with reusable message templates.

Organize approved WhatsApp templates so your team can quickly select the right message for campaigns and customer communication.

03AUDIENCES

Send to the right customers.

Use shared Notiva contacts and audience segments to target communication instead of maintaining separate contact lists for WhatsApp.

04DELIVERY

See what happened after send.

Track message status and campaign delivery from the same workspace so your team has clear operational visibility.

02 / HOW IT WORKS

From audience selection to campaign delivery.

A predictable workflow keeps WhatsApp campaigns easy to prepare, review and monitor.

  1. 01

    SELECT

    Choose your audience.

    Select contacts or an existing customer segment from your Notiva workspace.

  2. 02

    CREATE

    Choose the message.

    Select an approved WhatsApp template and prepare the campaign content your audience will receive.

  3. 03

    SCHEDULE

    Control when it sends.

    Review campaign details and schedule delivery for the right moment.

  4. 04

    MEASURE

    Follow delivery.

    Monitor campaign progress and message outcomes without leaving your workspace.

03 / USE CASES

WhatsApp communication for the moments that need attention.

Use WhatsApp for focused campaigns where direct, familiar customer communication matters.

Put timely offers directly in front of your customers.

Create targeted promotional campaigns for launches, offers and limited-time activity without sending every message to your entire customer base.

  • Target specific customer segments
  • Use reusable approved templates
  • Schedule campaign delivery
  • Monitor message outcomes

04 / PART OF NOTIVA

WhatsApp works better when it is not another isolated tool.

WhatsApp Marketing uses the same Notiva workspace as your other communication products, helping your team keep customer communication connected.

CONTACTS

One customer directory.

Use the same customer records and segments across WhatsApp, SMS and email.

CAMPAIGNS

A consistent campaign workflow.

Create and monitor communication without learning a completely different operating model for every channel.

ANALYTICS

Shared visibility.

Understand channel activity and campaign performance from one workspace.

DEVELOPERS

Connected integrations.

Use Notiva APIs and webhooks to connect communication workflows to your applications.

05 / MORE CHANNELS

Add another channel without rebuilding your workflow.

WhatsApp is one part of Notiva. Add SMS or email as your communication needs grow.

START WITH WHATSAPP

Make WhatsApp part of a connected communication workflow.

Start with WhatsApp Marketing today and add SMS or email when your organization needs them.