← Communication products

NOTIVA / SMS MARKETING

Fast, direct communication for moments that cannot wait.

Send SMS campaigns, alerts and notifications to targeted audiences with clear visibility into delivery from one Notiva workspace.

  • Bulk SMS campaigns
  • Alerts & notifications
  • Audience segmentation
  • Delivery visibility

01 / SMS MARKETING

Send the message when speed and reach matter.

Use SMS for campaigns, alerts and customer notifications that need a direct delivery path without relying on an app or inbox.

01CAMPAIGNS

Send SMS at scale.

Create campaigns for targeted groups of customers and manage message delivery through a clear campaign workflow.

02ALERTS

Handle time-sensitive communication.

Send operational notices, reminders and important customer updates when timing matters.

03AUDIENCES

Reach specific customer groups.

Use shared contacts and audience segments to control who receives each SMS communication.

04DELIVERY

Know what was delivered.

Follow message status and delivery events so your team has clear visibility after a campaign is sent.

02 / HOW IT WORKS

A simple path from message to delivery.

SMS campaigns stay focused around audience, message, timing and delivery.

  1. 01

    SELECT

    Choose your recipients.

    Select contacts or a customer segment from your shared Notiva audience.

  2. 02

    WRITE

    Prepare the message.

    Create concise SMS content for the campaign, notification or alert you need to send.

  3. 03

    SEND

    Send now or schedule.

    Review the audience and message before choosing immediate or scheduled delivery.

  4. 04

    TRACK

    Monitor delivery.

    Follow campaign progress and delivery status as messages move through the channel.

03 / USE CASES

SMS for communication where timing matters.

Use SMS when customers need a short, direct message that reaches them quickly.

Deliver important information without unnecessary friction.

Send urgent or operational communication directly to the customers who need to know.

  • Service interruption alerts
  • Operational notifications
  • Security notices
  • Important account updates

04 / PART OF NOTIVA

SMS should not mean another customer database.

Notiva keeps SMS connected to the same contacts, campaigns and operational workspace as your other communication channels.

CONTACTS

Use shared customer data.

Build SMS audiences from the same customer directory used across Notiva.

CAMPAIGNS

Keep campaign management consistent.

Use a familiar workflow whether the message goes through SMS, WhatsApp or email.

DELIVERY

Keep message visibility centralized.

Review message and campaign outcomes without jumping between disconnected systems.

DEVELOPERS

Automate when needed.

Connect transactional and operational messaging through Notiva APIs and webhooks.

05 / MORE CHANNELS

Use SMS alongside richer customer communication.

Add WhatsApp or email while keeping your contacts and communication workflow connected.

START WITH SMS

Send the message when the moment matters.

Start using SMS through Notiva and add WhatsApp or email as your communication needs expand.